Laura Shepley joins the company from Birtwistles, having built up over 12 years of varied sales and customer service experience in the catering industry.
As Telesales Manager, Laura will drive constant improvements to Destiny’s ordering system and streamline core processes. All of this will make it even easier for customers to source the products they need as quickly and easily as possible.
Laura’s appointment coincides with the promotion of previous Telesales Manager, Yvonne Selwood, to Customer Services Manager. Yvonne’s new role will allow her to focus on improving customers’ experience in working with Destiny Foods, further enhancing the company’s position in an exciting market.
Bryan Jackson, Director of Sales at Destiny Foods, commented: “Laura impressed us immediately with her extensive knowledge of the catering industry and passion for great customer service.
“As Destiny continues to grow and supply many of the UK’s best known hotels, restaurants and sporting venues, it’s vital that we have the best team possible in place. With Laura driving telesales and Yvonne focused on Customer Services, our talented sales team is stronger than ever.”